Designers can mitigate this risk by using a combination of Kano Model and outcome driven interviews to probe for features that will truly delight customers.
Source: Discovering the Table Stakes and Delighters | UX Booth
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Designers can mitigate this risk by using a combination of Kano Model and outcome driven interviews to probe for features that will truly delight customers.
Source: Discovering the Table Stakes and Delighters | UX Booth
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