Service Design 101
Service design improves the experiences of both the user and employee by designing an organization’s operations to better support customer … Continue reading Service Design 101
Tag: customers
Creating A Customer First Web Experience | Flickr
Creating A Customer First Web Experience How to add elements of CX to your website Continue reading Creating A Customer First Web Experience | Flickr
UX Review: How Air New Zealand is adopting UX, competitors better take note! | Om Tandon | LinkedIn
Air NZÂ is trying to break the traditional mould – revamping its in-flight offline to online customer engagement model. Source: UX … Continue reading UX Review: How Air New Zealand is adopting UX, competitors better take note! | Om Tandon | LinkedIn