Tag: customers
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Service Design 101
Service design improves the experiences of both the user and employee by designing an organization’s operations to better support customer journeys. Source: Service Design 101
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Creating A Customer First Web Experience | Flickr
Creating A Customer First Web Experience How to add elements of CX to your website
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UX Review: How Air New Zealand is adopting UX, competitors better take note! | Om Tandon | LinkedIn
Air NZÂ is trying to break the traditional mould – revamping its in-flight offline to online customer engagement model. Source: UX Review: How Air New Zealand is adopting UX, competitors better take note! | Om Tandon | LinkedIn