UX Review: How Air New Zealand is adopting UX, competitors better take note! | Om Tandon | LinkedIn

Air NZ is trying to break the traditional mould – revamping its in-flight offline to online customer engagement model. Source: UX … Continue reading UX Review: How Air New Zealand is adopting UX, competitors better take note! | Om Tandon | LinkedIn

Discovering the Table Stakes and Delighters | UX Booth

Designers can mitigate this risk by using a combination of Kano Model and outcome driven interviews to probe for features … Continue reading Discovering the Table Stakes and Delighters | UX Booth